Terms and Conditions

This document sets out the terms and conditions that apply when a person accesses, registers with, or uses the Wanted Win platform at wantedwinau.com. It covers eligibility, account rules, deposits and withdrawals, the conditions attached to bonuses, game conduct, responsible gambling obligations, and the legal framework that governs the relationship between the player and the operator. By creating an account or otherwise using the site, a person agrees to be bound by these terms in full. Anyone who does not agree with any part of this document should not register or continue using the platform.

Acceptance of Terms

Use of Wanted Win constitutes acceptance of these terms and conditions, together with the privacy policy and any responsible gaming information published on the site. These terms may be updated from time to time to reflect changes in operating practice, payment partners, game providers, or regulatory expectations. Continued use of the account after any such update is treated as acceptance of the revised terms. Players are encouraged to review this document periodically rather than relying on a single reading at the point of registration.

Eligibility and Age Restriction

Wanted Win is intended for use only by individuals who are 18 years of age or older, or the legal age of majority in their place of residence, whichever is higher. Registration by anyone under this minimum age is strictly prohibited, and accounts found to belong to a minor will be closed with any balance handled in accordance with applicable policy. Age verification may be requested at any stage, including before withdrawal, as part of standard identity checks. Players are responsible for confirming that online gambling is lawful in the jurisdiction from which they access the platform before creating an account.

Wanted Win operates under a licence issued in Curaçao, held by the operating company Dama N.V., rather than under an Australian gambling licence. Australian residents who choose to use an offshore-licensed site should be aware that consumer protections differ from those provided under Australian-regulated gambling services, and that dispute resolution follows the framework of the issuing jurisdiction rather than Australian law. This distinction is described further in the governing law section below.

Account Registration

Each player may hold only one account, registered under their own accurate personal details, including full name, date of birth, contact information, and residential address. Providing false, incomplete, or misleading information during registration may result in account restriction or closure, and any winnings associated with a falsely registered account may be forfeited. Players are responsible for keeping login credentials confidential and for all activity that occurs under their account. Suspected unauthorised access should be reported promptly through the available support channels, which typically include live chat and email support operating on an ongoing basis.

Account verification, commonly referred to as Know Your Customer or KYC, forms a standard part of account management. This may involve submitting proof of identity, proof of address, and, for larger transactions, evidence of source of funds. Verification is generally required before a withdrawal is processed, and delays in providing requested documentation may delay payout.

Deposits and Withdrawals

Deposits and withdrawals are processed using a range of payment methods, including bank-linked options such as PayID and bank transfer, card payments, e-wallets, prepaid vouchers, and select cryptocurrencies. Prepaid voucher methods such as Neosurf are generally accepted for deposits only and cannot be used to receive withdrawals. Where possible, withdrawals are returned via the same method used for the original deposit, subject to the payment provider’s own rules and limits.

Minimum deposit and withdrawal amounts, along with daily, weekly, and monthly withdrawal ceilings, are published on the payments section of the site and may vary according to account verification level and VIP tier. No fees are charged by the operator for processing deposits or withdrawals, though a player’s bank or payment provider may apply its own charges. Further detail on accepted payment methods is available on the payment methods page.

Bonus Terms and Conditions

Bonuses offered on the platform, including any welcome package, reload offers, free spins, or cashback, are governed by specific conditions rather than being open-ended promotions. These conditions determine how bonus funds and free spin winnings may be used, wagered, and withdrawn. Where a specific figure is not confirmed at the time of writing, this document uses general phrasing rather than an invented number.

A welcome package structured across the first three deposits is available to new accounts, subject to a minimum qualifying deposit per stage and a wagering requirement applied to bonus funds and associated free spin winnings before any related withdrawal can be requested. A maximum bet per spin applies while a bonus is active, and exceeding this limit may void the bonus and any winnings generated from it. Free spins tied to the welcome package are generally restricted to specified pokie titles from a nominated provider. The wagering requirement must ordinarily be completed within a defined validity window measured in days from activation, after which any unused bonus or related winnings may be removed from the account.

Other bonus mechanics referenced on the platform, such as periodic free spin offers tied to deposit size, reload bonuses activated by a code, weekly cashback on net losses, birthday-linked bonuses, and loyalty features such as challenges, a bonus shop, or tournament leaderboards, each carry their own eligibility rules, wagering requirements, and validity periods, generally consistent with the wagering and maximum bet principles described above. Certain game types, particularly those with a very high return-to-player rate or low house edge, may be excluded from bonus wagering or contribute at a reduced rate; players should check current game restrictions before relying on such titles to clear a wagering requirement. A VIP structure offers tiered benefits including comp points, adjusted cashback rates, and higher withdrawal limits at higher tiers, with conditions specific to each tier applying in the same manner as other bonus terms. Detail on available bonus mechanics is set out on the bonus terms page.

Game Rules and Fair Play

Games offered through the platform are supplied by third-party studios and delivered through a licensed gaming platform, with outcomes determined by certified random number generation. Wanted Win does not manually alter individual game outcomes; return-to-player percentages and volatility are set by the respective game studio and may be published within each game’s information panel. Technical malfunctions, connectivity interruptions, or clear and demonstrable errors in a game round may result in that round being voided, with any wagered amount returned to the account balance where appropriate. Players are encouraged to review individual game rules before wagering real funds, particularly for pokies, live dealer tables, and any specialty games such as roulette or blackjack described on the pokies and live casino sections of the site.

Responsible Gambling

Gambling carries a risk of financial loss, and players should only wager amounts they can afford to lose. Wanted Win supports responsible play through account-level tools, including deposit limits, loss limits, session reminders, temporary time-outs, and self-exclusion options that can restrict access to the account for a defined or indefinite period. These tools are described in more detail on the responsible gaming page, and players experiencing difficulty controlling their gambling behaviour are encouraged to make use of them or to seek independent support services available in Australia. The legal minimum age to gamble on this platform is 18, consistent with the general minimum gambling age applied across Australia, and age verification checks may be conducted at registration or before withdrawal to confirm this requirement is met.

Prohibited Activities

Players must not use the platform for any unlawful purpose, including money laundering, fraud, or the use of funds obtained through illegal activity. Creating multiple accounts, using bots or automated software to interact with games, colluding with other players, or attempting to exploit a technical error for financial gain are all prohibited and may result in account suspension and forfeiture of funds. Attempting to circumvent bonus conditions, such as placing bets designed primarily to lock in a guaranteed return from a bonus rather than genuine play, is treated as a breach of these terms.

Restricted Regions

Access to the platform may not be available, or may be limited, for residents of certain countries or territories where online gambling of this kind is restricted by local law. It remains the player’s responsibility to confirm the legality of using an offshore gambling platform from their own location. The operator may restrict or close an account where it is determined that the player is resident in a restricted territory, and any resulting handling of funds will follow the standard procedures described elsewhere in this document.

Privacy and Data

Personal information collected during registration and account use is processed in accordance with the site’s privacy policy, which sets out what data is collected, how it is used, and the rights available to players regarding their own information. This includes data gathered for identity verification, transaction processing, fraud prevention, and communication purposes. Further detail is available on the privacy policy page.

Account Suspension and Closure

Wanted Win reserves the right to suspend or close an account where there is reasonable suspicion of a breach of these terms, fraudulent activity, underage access, or a legal or regulatory requirement to do so. Where an account is closed for reasons unrelated to a breach, any verified available balance is generally returned to the player, subject to standard verification checks. Where closure follows a confirmed breach, funds associated with the breach may be withheld in accordance with these terms.

Limitation of Liability

To the extent permitted by applicable law, Wanted Win and its operator are not liable for indirect, incidental, or consequential losses arising from use of the platform, including losses connected to internet connectivity issues, third-party payment provider delays, or interruptions to game availability. The platform is provided on an as-is basis, and while reasonable efforts are made to maintain accurate game information and reliable service, no guarantee is given that the service will be uninterrupted or error-free at all times.

Complaints and Dispute Resolution

A player with a concern about their account, a transaction, or the application of these terms is encouraged to raise the matter first through the available support channels, typically live chat or email, so that the issue can be reviewed directly. Most concerns can be addressed at this stage through clarification of the relevant terms or a review of account activity. Where a complaint cannot be resolved through direct support, it may be escalated in line with the dispute resolution mechanism associated with the operator’s licensing authority, which typically involves an independent body connected to the licence issued in Curaçao. Players are encouraged to keep records of relevant account activity and communications to assist in any such review.

Governing Law

These terms and conditions, and any matter arising from use of the Wanted Win platform, are governed by the laws of the jurisdiction under which the operator is licensed, being Curaçao, rather than by Australian law. This means that while the platform is designed with Australian players in mind, including AUD-denominated accounts and payment methods commonly used in Australia, the formal legal and regulatory relationship sits with the offshore licensing framework rather than an Australian regulator. Players should factor this into their decision to use the platform, alongside general responsible gambling considerations and the minimum legal gambling age of 18 that applies across Australia.